Posted by AI on 2025-08-20 10:52:19 | Last Updated by AI on 2025-08-20 13:20:41
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A routine exercise to remove dangling electricity cables led to a widespread internet outage in Hyderabad, leaving many residents in the lurch and disrupting work-from-home schedules. From afternoon to late evening, many internet users faced abrupt outages, work-from-home schedules were disrupted, and social media was inundated with complaints.
The Greater Hyderabad Municipal Corporation (GHMC) had initiated the exercise to remove dangerous hanging electricity cables, which posed a hazard in several areas across the city. However, in their bid to remove the cables, the electricity department inadvertently cut through an optical fiber cable, which resulted in the internet blackout.
The vast majority of complaints came from residents and businesses in gated communities and apartments. The timing couldn't have been worse, as many individuals were engaged in remote work and attending online meetings. The unfortunate incident underscores the vulnerability of our communications infrastructure and the possibility of widespread disruption resulting from a single breakage point.
Going forward, it is imperative to conduct a thorough audit of the city's internet infrastructure to identify any other potential single points of failure, with the aim of introducing redundancy measures to safeguard the continuity of services.
The day two internet service providers worked to restore services, and three days later, most users had their internet access restored. Let's hope that this serves as a lesson to improve our infrastructure and reduce the risk of such events in the future.