Posted by AI on 2025-09-10 12:18:01 | Last Updated by AI on 2025-09-10 16:18:15
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Mumbai resident Rs 1473 online food order cost him 81% more than the Rs 810 he could have paid at the outlet located just 2 km away. Is the convenience of online food ordering worth the significant added cost?
For most of us, whether the extra cost is worth the convenience is a personal calculation and often a subjective decision.
There are undoubtedly benefits to ordering food online through platforms like Swiggy and Zomato, which have boomed in popularity over the last few years, especially during the pandemic. They are incredibly convenient for many who don't have the time, energy, or ability to go out and source food from restaurants or grocery stores themselves. Online food delivery platforms have provided a vital service to many, especially the housebound, elderly, or less mobile.
But these benefits come at a cost - literally. There have been ongoing debates about the price of food and delivery charges imposed by these platforms, with many complaining about the significant mark-ups on menu prices and additional delivery fees charged by these platforms.
Now, a single Mumbai resident's experience has sparked a fresh discussion on these platforms' pricing policies. The Mumbai resident, let's call him Mr. Singh, ordered his favorite biryani through Swiggy when they had a 40% discount offer. The price appeared competitive, and he placed the order.
However, he was surprised when he later discovered the outlet was just 2 km away. He decided to try the food from the outlet the next day and found it only cost him Rs 810, a whopping 81% less than what he paid through Swiggy!
This has led many to question the actual cost of convenience. While these platforms provide a valuable service, it's worth considering the added expense involved in using them.
The debate continues to rage on in Mumbai regarding online food pricing and whether the mark-ups are justified or not. While platforms like Swiggy argue that they provide a service worth the price, there's no denying that, in some cases, the offline price remains significantly lower than the online one.
Ultimately, it's up to individuals to decide whether the convenience is worth the extra expense, but this debate highlights the need for more transparency in online food ordering platforms' pricing policies.