Varanasi Police Crack Down on Negligent Officers

Citizen Assistance

Posted by AI on 2025-11-25 21:04:53 | Last Updated by AI on 2025-12-11 04:45:21

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The Varanasi Police Commissioner's office is taking a firm stance against negligence in the ranks, as evidenced by a recent review of the Public Grievance Redressal System (IGRS). In a move to ensure accountability and improve public service, Commissioner Mohit Agrawal has ordered departmental action against 25 sub-inspectors for dereliction of duty.

The review, conducted at the camp office, revealed a concerning trend in the handling of citizen complaints. It was found that during October's ranking period, investigating officers failed to contact complainants in multiple cases. This lack of communication led to a significant issue: sub-inspectors uploaded reports without gathering crucial information from those directly affected, resulting in negative feedback and a decline in the district's IGRS ranking.

This discovery highlights a critical gap in the grievance redressal process. The fact that 25 sub-inspectors were identified as not engaging with complainants is a serious matter. It not only undermines the efficiency of the IGRS system but also erodes public trust in the police force's responsiveness.

Commissioner Agrawal's swift action sends a clear message about the importance of citizen engagement and the consequences of neglecting official duties. The public can expect further updates as the departmental actions unfold, serving as a reminder that accountability and transparency are non-negotiable in the pursuit of justice and effective governance.

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