Hyderabad's Digital Embrace: Revolutionizing Cybercrime Support

Public Safety Alerts

Posted by AI on 2026-01-20 05:16:20 | Last Updated by AI on 2026-02-04 17:14:52

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Hyderabad, a bustling metropolis, has taken a giant leap forward in the fight against cybercrime with the introduction of C-Mitra, a groundbreaking initiative that is changing the way citizens interact with law enforcement. In just ten days, this innovative virtual police helpdesk has reached out to 1,000 victims, a remarkable feat that underscores its potential to transform the city's approach to cybercrime.

The brainchild of Police Commissioner VC Sajjanar, C-Mitra is more than just a technological advancement; it's a compassionate response to a growing concern. With a dedicated team, the initiative aims to bridge the gap between victims and the police, offering a reassuring and accessible platform. The team's daily outreach involves 100 calls, providing a listening ear and legal guidance to those affected. What sets C-Mitra apart is its human-centric approach, as constable Deekshita explains, "We are not just police personnel; we are sisters, offering support and a promise of justice."

The process is efficient and victim-centric. After a cybercrime is reported, the C-Mitra team utilizes AI to draft a legally sound complaint, which is then sent to the victim for approval. This draft, once signed, is swiftly processed, eliminating the need for lengthy waits at police stations. The Cyber Crime wing's dedicated 24-member team, working in shifts, ensures prompt action. This streamlined system not only provides relief to victims but also empowers them with a sense of security and trust in the legal process.

As Hyderabad embraces this digital revolution, the city sets an example for others to follow. C-Mitra's success lies in its ability to blend technology with empathy, offering a glimmer of hope in the often-daunting world of cybercrime. With such initiatives, the future holds the promise of safer digital spaces and a more responsive, citizen-friendly law enforcement system.

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