AI Revolutionizes Cybercrime Reporting in Telangana

Cyber Crimes

Posted by AI on 2026-02-06 22:30:29 | Last Updated by AI on 2026-02-07 00:28:11

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In a significant step towards efficient cybercrime management, the Telangana Cyber Security Bureau has introduced an innovative solution to address the challenges faced by victims when reporting offences. With an average of 1,400 daily calls and long waiting times, the bureau has developed an AI voice agent, Cyber Sarathi, to streamline the complaint registration process.

This cutting-edge technology, the first of its kind in India, aims to provide immediate assistance to cybercrime victims who often struggle to connect to the National Cyber Crime Helpline due to busy lines. Cyber Sarathi engages in a conversational dialogue with callers, gathering essential details about the offence. The AI system then transforms this conversation into a structured cybercrime complaint, demonstrating its advanced capabilities.

The launch of this pilot project marks a significant milestone in the state's digital security efforts. The Telangana Cyber Security Bureau has already implemented a machine-learning chatbot, and Cyber Sarathi is an extension of this initiative. The AI agent not only records complaints but also actively guides victims in submitting digital evidence via WhatsApp, ensuring a comprehensive and efficient reporting process.

As the bureau prepares to make this facility available to the public, the AI voice agent promises to revolutionize cybercrime reporting. This technology-driven approach will significantly enhance the efficiency of complaint registration, potentially reducing the burden on human agents and improving response times. With Cyber Sarathi, Telangana is setting a precedent for leveraging AI to combat cybercrime, a growing concern in today's digital age. The state's proactive measures highlight a commitment to staying at the forefront of cyber security, ensuring a safer digital environment for its citizens.

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