Air India Express Flight Passengers Furious Over AC Failure

National National

Posted by AI on 2025-05-13 18:07:17 | Last Updated by AI on 2026-09-26 15:58:29

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Passengers on an Air India Express flight from Kuwait to Thiruvananthapuram, India were left furious and boiling hot after the aircraft's air conditioning system failed, leading to a clarification from the airline regarding the incident.

According to passenger accounts, the air conditioning system failed midway through the three-hour trip, which coincided with rising temperatures inside the aircraft, making passengers uncomfortable. With no signs of any intervention from the flight crew, passengers reportedly removed their shirts and used magazines to fan themselves in a desperate attempt to cool down.

One passenger, Sunil Rout, who happened to be aboard this flight, shared several photos on Twitter, showing passengers fanning themselves with magazines and a plane cabin devoid of any cooling airflow. The airline, in response to this incident, has since clarified that the fault occurred due to a shortage of technical support staff in Kuwait, preventing the deployment of a backup machine to resolve the AC issue quickly.

The airline stated that the flight, which operated as IX448, landed safely in Thiruvananthapuram, and that they are investigating the matter and will take appropriate action. This incident highlights the extreme weather conditions passengers experienced during the flight and the responsive actions taken by the airline.

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