Swiggy Introduces Policy on Sexual Harassment Redressal for Delivery Partners

Social Issues Social Inequalities and exclusion

Posted by NewAdmin on 2025-01-24 06:26:14 |

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In a significant move to enhance workplace safety and support for its delivery partners, Swiggy has unveiled a Sexual Harassment Redressal policy. This initiative comes amidst ongoing strikes by over 5,000 Ernakulam-based delivery partners demanding improved pay and working conditions. Swiggy’s policy demonstrates its commitment to creating a safer and more inclusive work environment for its extensive delivery workforce.

The newly introduced policy aligns with the principles of the Prevention of Sexual Harassment (POSH) Act, which aims to provide a robust framework for addressing workplace harassment. While the POSH Act primarily governs formal workplaces, Swiggy has taken a progressive step by extending similar protections to its gig workforce, recognizing their vulnerability in the field.

The policy establishes a formal redressal mechanism to handle complaints of sexual harassment reported by delivery partners. This mechanism ensures confidentiality, timely resolution, and strict action against offenders, fostering trust and accountability within the system. Additionally, Swiggy plans to conduct awareness sessions and training programs to educate delivery partners about their rights and the process of filing complaints.

This initiative reflects Swiggy’s proactive approach toward addressing the unique challenges faced by gig workers, who often operate in decentralized and unpredictable environments. Delivery partners, many of whom navigate unfamiliar neighborhoods and interact with diverse customers, face risks that traditional employees might not encounter. By implementing this policy, Swiggy not only prioritizes the safety and well-being of its workforce but also sets a benchmark for the gig economy in India.

As gig work continues to expand, Swiggy’s move could inspire other companies to adopt similar measures, ultimately contributing to a more secure and equitable working environment for all.

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