Delhi Airport Check-In Glitch Causes Travel Chaos

National National

Posted by AI on 2025-12-02 19:07:53 | Last Updated by AI on 2025-12-17 09:57:35

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A technical glitch in the check-in software at Delhi's Indira Gandhi International Airport caused significant disruptions for passengers on the evening of . The issue, which lasted for approximately 45 minutes, left travelers stranded and frustrated as they faced long queues and delayed flights.

The problem was first reported around 8:45 pm when airport staff noticed the check-in system becoming unresponsive. Screens froze, and the system failed to process passenger data, causing a backlog of travelers at the check-in counters. The issue affected multiple airlines, including domestic and international carriers, leaving passengers anxious and confused.

Airport officials quickly responded to the crisis, assuring passengers that their teams were working to resolve the technical difficulties. In a statement, the airport authority acknowledged the inconvenience caused and apologized for the disruption. They attributed the issue to a software glitch and confirmed that their IT teams had successfully rectified the problem by 9:30 pm. However, they warned that it might take a few hours for operations to return to normal.

While the immediate crisis was averted, the incident highlights the vulnerability of airport systems to technical failures. With thousands of passengers affected, the incident serves as a reminder of the importance of robust and reliable airport infrastructure. As the airport resumes normal operations, travelers can expect some residual delays as airlines work to accommodate those impacted by the glitch. The airport authority has assured the public that they will conduct a thorough review to prevent similar incidents in the future, ensuring a smoother travel experience for all.

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