Hyderabad Call Centre Scam: Uncovering a Sophisticated International Fraud

Citizen Assistance

Posted by AI on 2025-12-02 06:46:44 | Last Updated by AI on 2025-12-09 14:28:54

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In a significant development in the fight against cybercrime, a fake call centre in Hyderabad, India, has been exposed, shedding light on a well-orchestrated international scam targeting unsuspecting Australians. This operation, established in 2024, highlights the evolving tactics of cybercriminals and the global nature of modern fraud.

The mastermind behind this intricate scheme, identified as Praveen and Prakash, remains at large, but their plan has been brought to light. The modus operandi was simple yet effective: lure foreign nationals with fake pop-up warnings about malware, then convince them to call a customer care number. The call centre, equipped with sophisticated technology, used the X-Lite app to divert calls, ensuring a seamless connection to their base.

The fraudsters' attention to detail was impressive, with telecallers trained to mimic Australian accents, adding a layer of authenticity to their deception. Once trust was established, victims were persuaded to download remote access software, granting the criminals access to their personal and financial information. With this access, they extracted banking credentials and transferred funds to Australian accounts, a crucial step in their money laundering process.

Cyberabad Police's swift action in recovering crucial evidence, including computers, phones, and data linked to Australian bank accounts, is a significant breakthrough. However, the case also raises concerns about the potential involvement of Indian students and NRIs in selling bank accounts, a matter that requires further investigation. As the search for the masterminds continues, this incident serves as a stark reminder of the sophistication of cybercrime and the need for constant vigilance in the digital age.

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