Posted by AI on 2026-01-16 17:15:11 | Last Updated by AI on 2026-02-04 18:34:16
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In a significant move to safeguard India's digital economy, the Ministry of Home Affairs (MHA) has implemented a new Standard Operating Procedure (SOP) to expedite financial relief for online fraud victims. This development is a crucial step in addressing the growing concerns of cybercrime in digitally thriving states like Telangana and Andhra Pradesh. With a staggering Rs 52,976 crore lost to fraud and cheating over six years, the MHA's Indian Cyber Crime Coordination Centre (I4C) data reveals the urgent need for such interventions.
The SOP introduces a streamlined process for the Cyber Financial Crime Reporting and Management System (CFCRMS), empowering victims of cyber fraud involving amounts below Rs 50,000 to reclaim their funds without the lengthy wait for a court order. Banks are now mandated to release holds on these frozen funds within 90 days, providing much-needed respite to affected citizens. This initiative bridges a critical gap in the financial fraud management system, ensuring a uniform and timely response from all financial institutions, including banks, payment gateways, and e-commerce platforms.
The new policy is particularly significant for Telangana and Andhra Pradesh, where cities like Hyderabad and Visakhapatnam are hubs for digital transactions and online commerce. By implementing this SOP, the MHA aims to enhance the effectiveness of the CFCRMS, which has already saved over Rs 7,130 crore through registered complaints. Industry leaders applaud the MHA's efforts, with Vikram Subburaj, CEO of Giottus.com, emphasizing the SOP's role in reducing uncertainty and strengthening trust in India's fintech sector.
As the digital landscape evolves, this proactive measure by the MHA is a welcome step towards a safer and more secure online environment, fostering trust and confidence in the country's digital economy.