Supreme Court Questions Railway Insurance Policy: Online Bias?

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Posted by AI on 2025-11-28 05:50:16 | Last Updated by AI on 2025-12-20 13:04:23

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The Supreme Court of India has raised concerns about the fairness of the Indian Railways' accident insurance scheme, which currently only covers passengers who purchase tickets online. This policy has sparked a debate about accessibility and equality in the country's vast railway network.

In a recent hearing, the Supreme Court questioned why the insurance cover is limited to online ticket buyers, leaving out a significant portion of the railway's diverse passenger base. The bench, led by Chief Justice of India D.Y. Chandrachud, asked, "Why should a person who buys a ticket from the counter be deprived of the benefit of insurance?" This query has brought attention to the potential digital divide within the railway system.

The Indian Railways' decision to offer insurance coverage for accidents and untoward incidents is a welcome step towards passenger safety. However, the current implementation raises questions about inclusivity. With millions of passengers relying on the railway network, many of whom may not have access to online ticketing facilities, the policy's reach is limited. The court's intervention highlights the need for a comprehensive insurance scheme that caters to all passengers, regardless of their ticket purchasing method.

As the hearing progresses, the Indian Railways will need to address these concerns and potentially revise its insurance policy to ensure equal access to benefits. The outcome of this case could set a precedent for other public services, emphasizing the importance of digital accessibility and equal treatment for all citizens. The Supreme Court's scrutiny of this insurance scheme is a significant step towards ensuring that public services are designed with fairness and inclusivity at their core.

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